Welcome to GaiaGlob. By accessing or using our website at www.gaiaglob.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. INTRODUCTION

This website is operated by GaiaGlob (“we,” “us,” “our”), headquartered in Turkey. By using our website, placing orders, or accessing any part of our site, you agree to these Terms and Conditions and our Privacy Policy.

2. ELIGIBILITY

You must be at least 18 years of age or the age of majority in your jurisdiction to use this site and purchase products. If you are accessing the website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

3. PRODUCT INFORMATION

We offer a wide range of industrial products including pipes, fittings, and equipment. We strive to ensure all product descriptions, prices, and availability are accurate. However, we do not guarantee that product descriptions or other content is error-free, complete, or current.

4. ORDER ACCEPTANCE

Your order is an offer to purchase, which we may accept or reject at our sole discretion. Orders will be accepted only after confirmation by email. GaiaGlob reserves the right to cancel orders for any reason including errors in pricing, stock availability, or suspicion of fraud.

5. PAYMENT

All payments must be made in full at the time of order placement. We accept secure online payment methods. Pricing is displayed in Turkish Lira (TRY) or Euros (EUR), as applicable. All prices are exclusive of applicable taxes, customs duties, or shipping costs, which will be calculated at checkout.

6. SHIPPING & DELIVERY

We aim to process and ship orders as quickly as possible. Delivery times may vary depending on your location and the availability of products. GaiaGlob is not responsible for delays caused by third-party carriers or customs processes.

7. RETURNS & REFUNDS

Returns may be accepted within 14 days of delivery for defective or incorrectly shipped items. All returns must be authorized by our customer service team. Custom or special-order items are non-refundable.

8. INTELLECTUAL PROPERTY

All content on this site, including text, images, logos, product data, and software, is the property of GaiaGlob or its suppliers and protected by international copyright laws. You may not copy, reproduce, or distribute any content without written permission.

9. USER ACCOUNTS

You are responsible for maintaining the confidentiality of your account credentials. GaiaGlob is not liable for any unauthorized use of your account.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, GaiaGlob shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased from us.

11. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the Republic of Turkey. Any disputes shall be subject to the exclusive jurisdiction of Turkish courts.

12. CONTACT INFORMATION

If you have questions about these Terms and Conditions, please contact us at:

Email: sales@gaiaglob.com